The MOVUS Platform has a number of email notifications:
- Daily Email: You will be receiving a daily email early every morning showing the status of the equipment that are under your responsibilities. The purpose of this email is to allow you to have easy insights and access to the status of your equipment. You will have the possibility to unsubscribe if you wish.
- Yellow Advisory Email: The purpose of the yellow advisory email is to advise you that your equipment is showing a deviation from its normal operating behaviour. It may not need immediate attention and a further review of the equipment on the dashboard should be performed.
A yellow advisory email will be issued if the condition has been in Yellow status or greater for 45 consecutive minutes. For example, a yellow advisory will be triggered if the condition if 3 consecutive samples include 2 samples in the yellow region and 1 in the red in any combination (Y, Y, R or Y, R, Y etc.). After the first yellow advisory email, it will be 24 hours before another yellow advisory is issued. This will only occur if the conditions for a yellow advisory email are met at the 24 hour mark.
- Red Alarm Email: The purpose of the red alarm email is to to give you a warning of the condition of your equipment, allowing you to review the status and assess whether a technician needs to inspect.
A Red alarm will be issued if the condition has been in Red status for 30 consecutive minutes. A 4 hour period is required prior to another red alarm being issued.